Notifia Docs
Search…
Getting Started
Creating a Campaign
Widget Customization
Acquisition
Conversion Feed
Email Collection
Conversion Summary
Call to Action
Call Back Widget
Full-Screen Takeover
Lead Collector
Email Collection Bar
Special Offer Announcement
Profile Card
Product Promotion Card
Spin to Win
Reviews Promotion
Activation
Notification Bar
Automated Messages
Welcome Bar
Exit Intent Survey
Large Call to Action
Triggered Notification
Coupon Code Popup
Coupon Bar
Lead Magnet
Triggered Video
Blog Promotion
Revenue
Upsell Customers
Failed Payment Notifications
Retention
Churn Reduction
Referrals
Content Locker
Refer a Friend
Click to Tweet
Social Share Widget
Share Bar
Feedback
NPS Scores
Feedback Collection
Exit Intent Survey
Emoji Feedback
API
Segmentation
Other
Chanegelog
Multiple Languages Customisation
Invite Sub Accounts
Integrations
Using Webhooks
Frequently Asked Qustions
Widget Isn’t Updating
Wordpress Plugin Troubleshooting
Powered By GitBook
Widget Isn’t Updating
A Troubleshooting Guide to make sure you always view the most recent version of your Notifia Widgets.
Updated your Widget in the Dashboard but not updating on your website? 🤔
This issue occurs when your browser stores the most recent version of your website locally on your computer, so it doesn't have to fetch clean files every time. This is good for Website Performance, but it means you're not seeing the latest version of your website.

Quick Tips & Fixes

Clear Cache & Local Storage in your Web Browser
Test from a separate Browser or Incognito Window

How to Clear Browser Storage

Don't worry, there's a simple fix that we can apply. Just visit the page you're experiencing issues with and complete the follow:

For Mac users

1
CMD + Shift + R
Copied!

Windows Users

1
CTRL + Shift + R
Copied!
This tells your browser to load your site from scratch and will show all the most recent content, including your latest Notifia Widget changes.
This will fix the issue for 99% of scenarios
If you are still seeing the old version of your widget, you can try from an 'Incognito window’ in your preferred web browser to make sure it's not browser interference.
If incognito doesn't solve the issue, you can clear Local Storage following the video demonstration below.
1
Inspect > Application > Local Storage > Clear Files
Copied!
If you are unable to view your updated widget, please ensure your have saved the changes within the Notifia dashboard.
Please reach out to Customer Support if you need further assistance after completing the above steps, and we will be happy to resolve your issue
Integrations - Previous
Using Webhooks
Next - Frequently Asked Qustions
Wordpress Plugin Troubleshooting
Last modified 2yr ago
Copy link
Contents
Quick Tips & Fixes
How to Clear Browser Storage